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    • Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pasien Rumah Sakit USU 

      Amelia, Maya (Univesitas Sumatera Utara, 2018)
      The purpose of this study is to determine the level of suitability between inpatient expectations and the quality of health services at USU Hospital. To determine the effect of service quality on the satisfaction of ...