Analisis Pengaruh Manajemen Konflik, Keterlibatan Pegawai, dan Keseimbangan Kehidupan-Kerja terhadap Kinerja Pegawai BPS Provinsi Sumatera Utara dengan Kesejahteraan Pegawai sebagai Variabel Mediasi

Abstract

Employee work performance is a crucial aspect in supporting organizational success, including within the BPS of Sumatera Utara Province. Various factors such as conflict management, employee involvement, and work-life balance are thought to have a significant influence on employee work performance. Employee well-being is thought to act as a mediating variable that can strengthen the relationship between conflict management, employee involvement, and work-life balance on work performance. This study analyzes the influence of conflict management, employee engagement, and work-life balance on employee performance at BPS North Sumatra with employee well-being as a mediating variable. Using a quantitative approach, this study involved 111 BPS Sumatera Utara Province employees through total sampling. Data were collected through questionnaires and analyzed using Structural Equation Modeling (SEM). The results show that conflict management, employee engagement, and work-life balance positively and significantly influence employee performance, both directly and through the mediation of employee well-being. Employee well-being effectively mediates the influence conflict management, employee involvement, and work-life balance on employee performance. This study provides recommendations for improving employee performance through effective conflict management, enhanced employee engagement, and optimization of work-life balance.