Efektivitas Program Master Meter di Desa Kota Bangun Kecamatan Medan Deli

Abstract

The Master Meter Program of PDAM Medan Labuhan Branch aims to improve water access services from PDAM Medan Labuhan Branch aimed at Low-Income Communities (MBR) in Medan City who live in Kota Bangun Village, Medan Deli District, which technically and administratively cannot be served by PDAM Medan Labuhan Branch. However, it’s implementation still often experiences several problems, namely the water coming out of the pipes is small and cloudy, and pipe leaks often occur, causing people to often pay more rates than usual. The research method used in this study is descriptive with a qualitative approach. The data collection techniques used are interviews, observation and documentation. The informant determination technique is purposive sampling with data analysis, namely data reduction, data presentation and conclusions. The data validation technique in this study is Source Triangulation and Method Triangulation.This research uses indicators of program effectiveness according to Budiani (2007) in the form of accuracy of program targets, program objectives, program socialization and program monitoring. The results of this study indicate that the effectiveness of the implementating of the master meter program in Kota Bangun Village, Medan Deli District cannot be said to be effective because there are still several shortcomings, such as in terms of program sozialization which has not been, this is due to socialization to the community and delivery of information not being comprehensive. Apart from that, program monitoring has not been optimal, this is due to the community’s low sensitivity to the environment. However, there are several indicators that have been achieved, such as determining the targets for the Master Meter program which can be said to be quite effective, where in determining the target recipients of the program including low-income communities, Master Meter program participants can enjoy clean water services at affordable costs. Furthermore, achieving the program objectives has beeb effective because the Master Meter program was able to achieve the expected goal, namely faciliating access to clean water services for low-income communities.