Tingkat Pengetahuan Karyawan Bank BCA Diponegoro Medan Tahun 2024 Tentang Pencegahan Carpal Tunnel Syndrome

Abstract

Introduction. Carpal Tunnel Syndrome (CTS), a mononeuropathy caused by compression of the median nerve in the carpal tunnel, accompanied by symptoms such as pain, numbness, and paresthesia in the hand. According to the International Labor Organization (ILO), CTS is one of the common work-related musculoskeletal disorders, caused by repetitive movements over long durations, exposure to vibration, extreme wrist postures, or a combination of these factors. Bank employees are particularly vulnerable to this condition, as they often work more than 8 hours/day using Video Display Terminals (VDTs) like keyboards, computers, and mouse, leading to repetitive hand movements. Prevention of CTS can be achieved through a combination of methods, such as ergonomic workplace arrangements, education, hand exercises, and regular breaks during work. Objective. To understand the general knowledge level of BCA Diponegoro Medan Bank employees in 2024 regarding the prevention of Carpal Tunnel Syndrome. Methods. Descriptive study with a cross-sectional approach. The population consisted of 162 employees of Bank BCA Diponegoro Medan in 2024. Data were collected using a questionnaire. Results. The findings of this study indicate that 115 respondents (71.0%) had good knowledge, 41 respondents (25.3%) had moderate knowledge, and 6 respondents (3.7%) had poor knowledge. Conclusion. The good level of knowledge is dominated by respondents who are female (72.4%), aged 26- 35 years (52.6%), have a bachelor's degree (85.3%), earn ≥IDR3,769,082 (100.0%), the main source of information being the internet (60.4%). However, insufficient knowledge is still found among respondents, even though they have experience and support from their social environment.