dc.description.abstract | Introduction. Carpal Tunnel Syndrome (CTS), a mononeuropathy caused
by compression of the median nerve in the carpal tunnel, accompanied by symptoms
such as pain, numbness, and paresthesia in the hand. According to the International
Labor Organization (ILO), CTS is one of the common work-related musculoskeletal
disorders, caused by repetitive movements over long durations, exposure to
vibration, extreme wrist postures, or a combination of these factors. Bank
employees are particularly vulnerable to this condition, as they often work more
than 8 hours/day using Video Display Terminals (VDTs) like keyboards, computers,
and mouse, leading to repetitive hand movements. Prevention of CTS can be
achieved through a combination of methods, such as ergonomic workplace
arrangements, education, hand exercises, and regular breaks during work.
Objective. To understand the general knowledge level of BCA Diponegoro Medan
Bank employees in 2024 regarding the prevention of Carpal Tunnel Syndrome.
Methods. Descriptive study with a cross-sectional approach. The population
consisted of 162 employees of Bank BCA Diponegoro Medan in 2024. Data were
collected using a questionnaire. Results. The findings of this study indicate that 115
respondents (71.0%) had good knowledge, 41 respondents (25.3%) had moderate
knowledge, and 6 respondents (3.7%) had poor knowledge. Conclusion. The good
level of knowledge is dominated by respondents who are female (72.4%), aged 26-
35 years (52.6%), have a bachelor's degree (85.3%), earn ≥IDR3,769,082
(100.0%), the main source of information being the internet (60.4%). However,
insufficient knowledge is still found among respondents, even though they have
experience and support from their social environment. | en_US |