Analisis Critical Success Factor Kinerja Pelaksanaan Pekerjaan Perkerasan Aspal Jalan Provinsi Sumatera Utara di Kabupaten Mandailing Natal

Abstract

Early damage to the asphalt surface layer of the road is often found in road construction before the end of the planned life. Excessive axle load of heavy goods vehicles is the cause of damage that is always conveyed by road organizers, but the facts in the field show that there are other causes that are not disclosed, namely that the implementing contractor does not comply with the application of specifications, the use of materials that are not of the appropriate quality, and the equipment used does not function properly in the field. This is the basis for this study to analyze the Critical Success Factor (CSF), identify CSFs that have a significant effect on the success of the implementation of asphalt paving work on North Sumatra Province roads in Mandailing Natal Regency and analyze the effect of CSFs on the achievement of performance indicators. The Partial Least Square - Structural Equation Modeling (PLS-SEM) analysis method is used in this study to analyze the CSF performance of the implementation of asphalt paving work on North Sumatra Province roads in Mandailing Natal Regency. This analysis method uses the help of Smart PLS software. PLS-SEM is more suitable for developing exploratory research that has limited theory development and PLS-SEM is also more suitable for use if the research data is ordinal (eg: Likert scale) and nominal and ignores normally distributed data (nonparametric). The results of the analysis show that the Critical Success Factor that has an impact on the success of the implementation of asphalt paving work on North Sumatra Province roads in Mandailing Natal Regency is the supervision factor with a value of 0.406 having the greatest impact. Other factors such as labor factors (0.281), environmental standard factors (0.228), quality test standard factors (0.214), equipment factors (0.176) have a moderate impact, while design error factors (0.109), material factors (0.088), work method factors (0.026) have a small impact. On the other hand, the factors that significantly influence the success of the implementation of asphalt paving work on North Sumatra Province roads in Mandailing Natal Regency in achieving performance indicators are the work method factor (X4), the quality test standard factor (X5), the environmental standard factor (X6), the supervision factor (X7), and the design error factor (X8). Overall, the Critical Success Factor factors for the performance of asphalt paving work implementation on North Sumatra provincial roads in Mandailing Natal Regency showed that they did not have much influence on the success in achieving performance indicators with a value of 15.3% due to the low influence of material factors, work method factors, and design error factors.