Pengaruh Work-Family Conflict terhadap Stres Kerja Petugas Air Traffic Controller (ATC) di Bandara Internasional Kualanamu

Abstract

The Air Traffic Controller (ATC) profession is highly stressful due to its complex workload and the intense concentration required. One factor that may influence job stress is work-family conflict, which arises from the imbalance between work and family demands. This study aims to examine the effect of work-family conflict on job stress among ATC officers at Kualanamu International Airport. This study employs a quantitative causal research approach. The sample consists of 65 ATC officers at Kualanamu International Airport, selected using total sampling. Data were collected using the Work-Family Conflict Scale and The Job Stress Scale and analyzed using simple linear regression. The results indicate a significant positive effect of work-family conflict on job stress (p = 0.026; R² = 0.076), meaning that higher work-family conflict is associated with higher job stress. Although the effect size is relatively small, work-family conflict remains an important factor in managing the well-being of ATC personnel.