Hubungan Beban Kerja Perawat Pelaksana dengan Kelengkapan dan Keakuratan Informasi dalam Handover di Ruang Rawat Inap Rumah Sakit Pemerintah

Abstract

Nurses' workload encompasses all activities performed by a nurse while on duty in a healthcare unit. Effective handover with complete and accurate information can enhance nurses' performance and ensure the delivery of individualized patient care. This study aims to examine the relationship between nurses' workload and the completeness and accuracy of handover information in inpatient wards of government hospitals. This study employed a quantitative research method with a descriptive correlational design. The study population comprised 227 nurses, with a sample size of 129 nurses selected using probability sampling. The research instruments included a workload questionnaire and a handover questionnaire. Data analysis was conducted using the Spearman's rho correlation test. The results indicated that nurses with a light workload who provided complete and accurate handover information amounted to 5 individuals (62.5%), while those with incomplete and inaccurate information were 3 individuals (37.5%). Among nurses with a moderate workload, 78 individuals (98.73%) provided complete and accurate handover information. In contrast, among those with a heavy workload, 37 individuals (88.09%) provided complete and accurate handover information, while 5 individuals (11.90%) had incomplete and inaccurate information. Statistical analysis revealed a significant relationship between nurses' workload and the completeness and accuracy of handover information (p-value = 0.005) with a correlation coefficient (r) of 0.244, indicating a weak relationship. This suggests that as nurses' workload increases, the completeness and accuracy of handover information also tend to improve.