| dc.description.abstract | This research is entitled "Phenomenological Study: The Experience of the People
of Langkat Regency in Accessing Public Information Through the Website
langkatkab.go.id". This study aims to find out how the experience of the people of
Langkat Regency in accessing public information through the official government
website, how people perceive the quality of information on the website and
understand what obstacles are experienced by the community. This research uses
qualitative research methods with a phenomenological approach. The theory used
in the research is the theory of Phenomenology by Alfred Schutz. The data
collection techniques used were interviews, observation, and documentation. The
results showed that people have diverse experiences in accessing information
through the website langkatkab.go.id. Some people feel helped by the existence of
this website, because it provides convenience in accessing information and saving
time. However, there are also people who experience difficulties in accessing this
website, due to age, education, and limited internet access. In addition, some people
also feel that the information presented on this website is less complete and less
detailed. This study also found that the motives of the community in accessing this
website are to find information about government programs, regional news, and
public services. The obstacles experienced by the community in accessing this
website are limited internet access, lack of understanding of technology, and lack
of socialization from the government. | en_US |
