Pengaruh Kecerdasan Emosional terhadap Stres Kerja pada Perawat Rumah Sakit Umum Bina Kasih Medan

Abstract

Nurses providing services in hospitals have constant contact with patients and the nurse's work environment. Continuous and systematic health services and many roles and demands often lead to conditions that can trigger occupational stress in nurses. Job stress is related to nurses' emotions. Nurses in carrying out their duties need the ability to manage emotions, this ability is known as emotional intelligence. The main objective of the study was to analyze the effect of emotional intelligence based on the dimensions of self-awareness, managing emotions, self motivation, empathy, and social skills on nurses' work stress at Bina Kasih Hospital Medan. This type of research is a survey with a questionnaire method. The population in this study was the number of nurses at Bina Kasih Medan Hospital, namely 88 nurses. Data analysis was carried out by simple linear regression analysis and t test. The results of the study using simple linear regression analysis and t test showed that the Emotional Intelligence variable had a significant effect on nurse performance with a value of ρ = .000 and a correlation coefficient (r) of .210, so this study found a negative influence between Emotional Intelligence and Job Stress on nurses at Bina Kasih Medan Hospital.