Implementasi Program BPJS Ketenagakerjaan kepada pekerja informal di Taman bermain warna-warna Martubung Medan Labuhan

Abstract

Workers in carrying out their activities, both formal and informal workers, must have obstacles and social risks that will have an impact on the safety, health, continuity of life and welfare of them and their families, so they need social security. One form of social security made by the government is BPJS Employment. The Manpower Social Security Program (BPJS Ketenagakerjaan) is one of the policies made as an initiative of the Indonesian government which aims to provide social protection in the form of social security insurance for workers. This research aims to describe the implementation of the BPJS Ketenagakerjaan program for informal workers, especially street vendors at Taman Bermain Warna-Warna Martubung, Medan Labuhan. The background of this research is based on the low participation rate of informal workers in the employment social security program, even though they have high work risks. This research uses a descriptive qualitative approach with data collection techniques through observation, in-depth interviews, and documentation. The implementation model used is the David C. Korten model, which focuses on the compatibility between the program, implementers, and target groups. The results show that although the BPJS Employment program has been socialised in Medan Labuhan area, there are still many traders who do not understand the benefits and procedures of this program. The main obstacles in implementation include the lack of direct socialisation, the limited number of BPJS officers, and the lack of public trust in the social security program. This study recommends the need to improve communication strategies, community approaches, and ease of access to registration for informal workers so that program participation can increase and provide broader social protection.