Peranan Gaya Kepemimpinan dan Fasilitas Kerja dalam Upaya Peningkatan Kepuasan Kerja Pegawai pada Kantor BPK-RI Perwakilan Sumatera Utara Kota Medan

Abstract

This research aims to determine the role of leadership style and work facilities in efforts to increase employee job satisfaction at the BPK-RI North Sumatra Representative office. The data collection technique in this research uses qualitative methods derived from the results of interviews with employees of the HR subsection of the BPK-RI Office representing North Sumatra, Medan City, observing and distributing questionnaires to employees. The results of this research show that the role of leadership style on employee satisfaction greatly influences employee job satisfaction at the BPK-RI North Sumatra Representative office, Medan City, HR Subdivision. The leadership style used uses a democratic leadership style. In this case, it can be seen that leaders involve employees in the decision-making process, respect opinions and encourage cooperation, creativity and innovation. By having democratic leadership, it means that employees can express appreciation, suggestions, and receive appreciation for their performance and be recognized for their performance. This can lead to employee satisfaction. The suggestion that can be conveyed in this research is that it is hoped that the BPK-RI North Sumatra Representative Office can make improvements to facilities and infrastructure as well as work facilities in the HR subsection in order to support employee performance to be more productive and increase job satisfaction and work results can be carried out more optimally for office employees. BPK-RI Representative of North Sumatra.