Kegiatan layanan Sirkulasi Pada Dinas Perpustakaan dan Kearsipan Kota Medan

Abstract

Library service is an essential task and the culmination of all activities inthelibrary. This research aims to determine the implementation of circulation servicesat the Library and Archives Office of Medan City. The research method employedis descriptive, utilizing data collection techniques that include direct observation, in-depth interviews, literature reviews, and document collection. The resultsindicate that circulation services include: 1) member registration through fillingout forms and inputting data using the INLISLite library automation system; 2) borrowing collections that require a library member card; 3) returning collections, 4) extending the borrowing period which can only be done once with a durationof two weeks; 5) collection of collections carried out by contacting user contacts or educational institutions; 6) giving sanctions in the form of a ban on borrowingaslong as the user is late; 7) compiling service statistics which are carriedout automatically and updated annually; 8) and monitoring circulation services whichare carried out regularly every month. Overall, the circulation service at theLibrary and Archives Office of Medan City has been running smoothly andiswell-organized. However, there are still aspects that can be improved to enhancethe quality of service for users.