Peran Dinas Perumahan dan Kawasan Permukiman Kota Medan dalam Memenuhi Kebutuhan Hunian Masyarakat Berpenghasilan Rendah di Kecamatan Medan Deli

Abstract

The role of government in the context of regional autonomy, where each region is given the authority to regulate and manage its own government affairs within its jurisdiction, including mandatory matters such as the need for adequate housing for the community. This study aims to analyze the role of the Medan City Housing and Settlement Agency in meeting the housing needs of low-income communities in Medan Deli District. The research method used in this study is descriptive qualitative. Data and information were collected through interviews, observations, documentation, and literature review. The research was conducted at the Housing and Settlement Area Office of Medan City and the UPT managing Kayu Putih Rusunawa. Informants in this study included the Head of the Housing and Settlement Area Division of Medan City, the Head of UPT for Kayu Putih Rusunawa in Medan Deli District, and the residents of Kayu Putih Rusunawa. The data and information were analyzed based on the theory of Horoepoetri (2003), which includes: the role as a policy, the role as a strategy, and the role as a communication tool. The results of this study indicate that the Housing and Settlement Area Office of Medan City and the UPT managing Kayu Putih Rusunawa have made efforts to fulfill the housing needs of Low-Income Communities through the Kayu Putih Rental Simple Flats in Medan Deli District. However, several challenges remain in its implementation. One such challenge is the lack of socialization regarding the new policy issued by the Medan City Government concerning the increase in rental prices, which has caused disappointment among residents. In terms of strategy, there is still no formal regulation limiting the duration of residency, leading to many tenants staying for over a decade and even feeling a sense of ownership. Furthermore, regarding the communication role, there is low resident participation in decision-making discussions and suboptimal use of modern communication technologies. Communication is often one-way, which could lead to resistance toward policies.