Kegiatan Layanan Sirkulasi di Perpustakaan Universitas Medan Area

Abstract

Circulation service is one of the main activities in a library, comprising the processes of borrowing, returning, renewing, and managing library collections. The circulation service activities at the University of Medan Area Library serve as a direct channel of interaction between library users and librarians. The purpose of this study is to examine the circulation service activities at the University of Medan Area Library and to identify the issues or obstacles that hinder the circulation process. This study employs a descriptive quantitative method, with data collected through observation, interviews, literature review, and documentation. The results of this study indicate that the circulation service activities at the University of Medan Area Library include: Member Registration, Borrowing, Renewal, Fine collection, Issuance of Clearance Letters, and Statistical Reporting. Circulation services at the University of Medan Area Library are conducted smoothly and in an orderly manner in accordance with the library’s established regulations. However, an obstacle occurs during the administrative process when the barcode scanner occasionally fails to read, causing queues in the administrative process. The conclusion of this study states that students who are officially registered as active students are automatically registered as library members; book borrowing is limited to 5 titles with a loan period of seven days; late returns incur a fine of 1,000 rupiahs per day; clearance letters can be issued either online or offline; and the preparation of statistical reports is carried out to evaluate circulation services and as a form of the librarian’s accountability. Therefore, it is recommended that the circulation services at the University of Medan Area Library regularly check the barcode scanners used in circulation activities to facilitate and expedite the administrative process involved in these services.