Layanan Sirkulasi di Perpustakaan Daerah Kabupaten Serdang Bedagai

Abstract

The circulation service is one of the core components in library operations, playing a vital role in supporting users' information needs through borrowing and returning library materials. The Regional Library of Serdang Bedagai Regency offers a range of circulation services aimed at facilitating and streamlining the processes of borrowing, returning, and renewing library items. These services are designed to ensure efficient access to information and optimal utilization of the library’s collection by all users. This study aims to examine the circulation services provided at the Regional Library of Serdang Bedagai Regency. A qualitative descriptive method was employed, with data collected through observation, interviews, literature review, and documentation. The findings indicate that the circulation services at the library encompass four main activities: membership registration, borrowing of materials, returning of materials, and overdue collection follow-up. However, these services are still conducted manually due to the ongoing maintenance of the INLISLite application. The study concludes that library membership registration requires users to present valid identification, such as a national ID card, and reside in Serdang Bedagai Regency. Members are allowed to borrow a maximum of two items for a loan period of two weeks. Returned materials must be submitted to the librarian for inspection. In cases of overdue returns, the library contacts users via telephone or written notice. Nevertheless, no fines or penalties are currently imposed for late returns.