Pengelolaan Beban Kerja Perawat di Ruang Rawat Inap Rumah Sakit Adam Malik

Abstract

Workload is a crucial issue in nursing practice, directly affecting the quality of care, patient safety, and nurses' well-being. An imbalance between patient volume, case complexity, and high administrative responsibilities can lead to significant work-related stress among nurses. This study employed a quantitative descriptive cross-sectional design, involving 166 nurses in the Integrated Inpatient Wards (RINDU A and B). The sample was selected using an accidental sampling technique to assess the nurses' workload. The results showed that the majority of nurses experienced a moderate level of workload, with each nurse team managing approximately 11-12 patients per shift. It is recommended that hospital management adjust the nurse-to-patient ratio based on actual workload, integrate efficient digital documentation systems, and conduct continuous training. Additionally, head nurses are expected to serve as strategic liaisons between frontline needs and hospital administration.