Diagnosis Polisi Sektor Medan Baru dalam Mengatasi Pelanggaran Lalu Lintas di Kecamatan Medan Baru

Abstract

The high number of traffic violations in Medan City indicates the failure of the Medan Baru Police Station to enforce the law professionally and performance-based. Data from the Medan Police Traffic Unit shows a trend of increasing violations every year, despite the implementation of electronic ticketing (e-tickets) and the Area Traffic Control System (ATCS), thus confirming the weak accountability of the authorities. This study aims to diagnose the effectiveness of the Medan Baru Police Station in handling traffic violations using Marvin Weisbord's Six Box Model, which covers six dimensions: goals, structure, reward system, relationships, support mechanisms, and leadership. The research method used is descriptive qualitative through in-depth interviews, field observations, and documentation studies. The results of the study revealed fundamental weaknesses in all dimensions of the organization. In terms of objectives, these were not translated into measurable quantitative targets, making it difficult to assess performance success. The structural dimension showed an imbalance between the number of personnel and the workload The estimated ratio of police officers to vehicles in the city of Medan is 1:3,000 to 1:4,600. The reward system was also not based on performance achievements, resulting in very low motivation among members for innovation and proactive patrols. Internal relationships are fairly good, but external relationships are weak, resulting in poor inter-agency coordination. The assistance mechanism dimension found that the use of ATCS and e-ticket technology was not optimal due to a lack of training and cross-agency data integration. Similarly, the leadership dimension found that formal leadership was present but failed to instill a culture of accountability and data-driven service, resulting in more reactive enforcement than strategic prevention. These findings confirm that the high rate of traffic violations is not solely due to the behavior of road users, but rather the failure of the Medan Baru Police to manage objectives, performance, and coordination across all dimensions of the organization. Comprehensive improvements, ranging from setting measurable performance targets, restructuring the reward system, strengthening inter-agency collaboration, to integrating technology, are urgent steps to achieve effective and ethical law enforcement.