Faktor-faktor yang Berhubungan dengan Keluhan Muskuloskeletal Disorders pada Sales Promotion Girl (SPG) di Matahari Department Store Thamrin Plaza Medan

Abstract

Sales Promotion Girls (SPGs) play a vital role in the retail sector; however, their job, which requires prolonged standing and repetitive tasks, poses a risk for musculoskeletal disorders (MSDs). This study aims to identify the factors associated with MSD complaints among SPGs at Matahari Department Store Thamrin Plaza Medan. This research used a quantitative design with a cross- sectional approach. A total of 100 respondents were selected using simple random sampling. Data were collected through the Nordic Body Map questionnaire, interviews, and direct measurements of body weight and height. Bivariate analysis was performed using the Spearman test. The results showed a significant relationship between age (p < 0.001) and years of service (p < 0.001) with MSD complaints. The older and the longer a respondent had worked, the higher the reported MSD complaints. On the other hand, there was no significant relationship between Body Mass Index (BMI) (p = 0.666) and lifestyle (p = 0.135) with MSD complaints. The study concludes that age and years of service are significantly associated with MSD complaints, whereas BMI and lifestyle do not show a meaningful relationship