Master Theses (Master of Management)
Master Theses (Master of Management)
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Analisis Pengaruh Kepuasan Pelanggan terhadap Keputusan Pembelian pada Coffeeshop “Selasa_Communa” Medan
(Universitas Sumatera Utara, 2023)The increase in coffee consumption in the world and Indonesia opens up great opportunities for Indonesian MSMEs, especially coffee shops. This study aims to analyze how far is the correlation between customer satisfaction ... -
Pengaruh Rasio Likuiditas, Aktivitas, Leverage, dan Ukuran Perusahaan terhadap Kebijakan Deviden melalui Kinerja Keuangan sebagai Variabel Intervening pada Emiten Sektor Consumer Non Cyclicals di Bursa Efek Indonesia Periode 2017-2021
(Universitas Sumatera Utara, 2023)Through the return of consumer non-cyclical issuers for (emiten) listed on Indonesia Stock Exchange from 2017-2021, this study seeks to empirically examine the effect of liquidity ratio, activity, leverage, and company ... -
Peran Pemimpin dan Kompetensi terhadap Pengembangan Karir Karyawan melalui Aktualisasi Diri di PT. Bank Perkreditan Rakyat Pijer Podi Kekelengen
(Universitas Sumatera Utara, 2022)If employees have no plan in their career and do not know its process completely at the company where they work for, it is because the head of each department does not care so that the employees' career does not develop. The ... -
Strategi Peningkatan Penyaluran Kredit Segmen Commercial & Corporate pada PT Bank Mestika Dharma Tbk
(Universitas Sumatera Utara, 2023)Align with the development of banking growth in Indonesia, it has led to intense competition between one bank and another to be able to support and accommodate the needs and requests of customers. This research aims to ... -
Strategi Peningkatan Penghimpunan Dana Produk Giro pada PT Bank Central Asia Tbk KCP Pusat Pasar Medan
(Universitas Sumatera Utara, 2023)The condition of business competition that is increasingly competitive nowadays requires banks to be able to determine more precise and accurate marketing policies. This research is conducted to determine the effect of ... -
Pengaruh Penggunaan Internet Banking dan Mobile Banking terhadap Harga Saham melalui Kinerja Keuangan Perbankan Indonesia yang Terdaftar di Bursa Efek Indonesia
(Universitas Sumatera Utara, 2023)The research aims to analyze effect of internet banking and mobile banking use on share price through banking financial performance in Indonesia. The population of this research is banking sector listed on the Indonesia ... -
Pengaruh Pengawasan Melekat dan Kompensasi melalui Kepuasan Kerja terhadap Kinerja Pegawai (Studi Kasus di BPDAS Mahakam Berau Kementerian Lingkungan Hidup dan Kehutanan)
(Universitas Sumatera Utara, 2023)BPDAS Mahakam Berau is one of the Execution Units under the Ministry of Environment and Forestry. In order to carry out all duties and functions as the Execution Unit, BPDAS have government employees who have responsibilities ... -
Analisis Pengaruh Kualitas Layanan, Servicescape, dan Nilai Pelanggan untuk Meningkatkan Kepuasan dan Loyalitas Konsumen pada Waiting List Coffee Medan
(Universitas Sumatera Utara, 2023)This research aims to analyze the size of effects of service quality, servicescape, and customer values have on customer loyalty through customer satisfaction at the Waiting List Coffee Medan. In addition, this research ... -
Analisis Faktor Marketing Mix serta Service Quality dalam Mempengaruhi Consumer Loyalty melalui Customer Satisfaction Sebagai Variabel Intervening di Era Covid-19 (Studi Kasus pada: PT Fast Food Indonesia – Kentucky Fried Chicken (KFC) Jalan Sei Semayang Medan-Binjai)
(Universitas Sumatera Utara, 2022)The objective of the research is to analyze which factors, marketing mix, sen1ice quality. and customer satisfaction, have the most significant effects on consumer loyalty through customer satisfaction during covid-/9 ... -
Analisis Pengaruh Kepuasan Kerja dan Stres Kerja terhadap Turnover Intention pada Karyawan di PT. X
(Universitas Sumatera Utara, 2022)The objective of this research is to determine and analyze effects of job satisfaction and work stress on the employees’ turnover intention at PT. X. This descriptive research uses a quantitative approach. Two thousand ... -
Pengaruh Employee Engagement dan Pelatihan terhadap Kinerja Karyawan melalui Komitmen Organisasi
(Universitas Sumatera Utara, 2020)The average KPI of the 6 Largest Branches of PT TASPEN (Persero) shows that there are things that need to be improved so that the overall performance of the organization becomes better. Based on the analysis, it is known ... -
Faktor - Faktor yang Mempengaruhi Kepatuhan Wajib Pajak Orang Pribadi pada KPP Pratama Medan Belawan
(Universitas Sumatera Utara, 2022)Tax revenue is a considerable contribution used by the government for the public prosperity. Thus, this encourages the government to keep increasing the source of revenue from tax. However, there are still unfortunately ... -
Analisis Faktor-Faktor yang Mempengaruhi Terhambatnya Sistem Perawatan Kapal di PT. Pelabuhan Indonesia (Persero) Regional 1
(Universitas Sumatera Utara, 2022)This research, motivated by the minimum of90% vessel readiness standard with a minimum of 3-day damage to the ship which can affect the strategies of vessel maintenance at PT. Pelabuhan Undonesia (Persero), is to analyze ... -
Analisis Penggunaan Metode Altman Z-Score dan Metode Springate untuk Mengetahui Potensi Terjadinya Financial Distress pada Perusahaan Manufaktur Sektor Industri Dasar dan Kimia Sub Sektor Semen yang Terdaftar di Bursa Efek Indonesia Periode 2000-2020
(Universitas Sumatera Utara, 2021)The objective of the research is to find out the result of predicting bankruptcy, using Altman Z-Score and Springate methods in the manufacturing companies of basic industrial and chemistry sectors, cement sub-sector ... -
Pengaruh Pendidikan dan Pelatihan, Serta Self Efficacy terhadap Peningkatan Kinerja Aparatur Sipil Negara pada Badan Penanggulangan Bencana Daerah (BPBD) Kota Medan
(Universitas Sumatera Utara, 2022)This study investigates and analyzes the effect of education and training and self efficacy on the Regional Disaster Management Agency (BPBDJ civil servant performance improvement in Medan. This associative quantitative ... -
Kompetensi Perisai dalam Meningkatkan Kepesertaan di BPJS Ketenagakerjaan Cabang Medan Kota
(Universitas Sumatera Utara, 2023)This study aims to analyze perisai competency strategies in increasing membership of the Medan City Branch of BPJS Ketenagakerjaan. This research is located at the Medan City Branch of Employment BPJS using thirty-nine ... -
Pengaruh Kualitas Pelayanan terhadap Kepuasan Peserta serta Dampaknya pada Loyalitas Peserta BPJS Ketenagakerjaan Cabang Medan Utara
(Universitas Sumatera Utara, 2020)As a company engaged in the field of social security for workers, BPJS Ketenagakerjaan implements professionalism in providing services to all participants. Professional services are the most important requirement ... -
Indeks Tingkat Stres Kerja Perawat di Instalasi Rawat Inap RSUD Dr Pirngadi Medan
(Universitas Sumatera Utara, 2018)Occupational stress is the emotional, physical and behavioral disorders resulted from occupational condition which is not appropriate with ability, resources and expectation. If it is not properly managed, it will ... -
Pengaruh Kompensasi, Karakteristik Pekerjaan, Gaya Kepemimpinan melalui Motivasi terhadap Kinerja Pegawai
(Universitas Sumatera Utara, 2018)Beberapa hal yang sangat perlu untuk menjadi pertimbangan dalam mencari pennasalahan yang terjadi sehubungan dengan penurunan kinerja ini adalah masalah Sumber Daya Manusia. Karena SDM yang kurang baik akan menghasilkan ... -
Pengukuran Kinerja Pegawai dengan Metode Human Resources Scorecard pada PT PLN (Persero) Pembangkitan Sumatera Bagian Utara
(Universitas Sumatera Utara, 2018)A company requires human resources who possess knowledge, expertise, and skill in accordance with their work field. Human resources in an organization is usually called employe. the objective of the research was 10 assess ...
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