Persepsi Pemustaka terhadap Aplikasi Unimed Library System Berbasis Mobile dengan menggunakan Kerangka Pieces

Abstract

This study aims to determine users' perceptions of the mobile-based Unimed Library System application using the PIECES (Performance, Information, Economic, Control & Security, Efficiency, Service) evaluation framework. The research method used was descriptive quantitative with purposive sampling technique. A total of 99 respondents who are active users of the application participated in filling out a Likert scale-based questionnaire. Data collection was conducted through a questionnaire using Google Forms, which was distributed online to active users of the Unimed Library System. The results showed that users' perceptions of the Unimed Library System application were positive for all PIECES dimensions. The highest average score was for Performance (4.21), followed by Economic (4.14), Service (4.09), Efficiency (4.08), Information (4.00), and Control (3.98). Overall, the results of the Unimed Library System application research using the PIECES framework obtained an average score of 4.08, which can be interpreted as positive. The Unimed Library System is considered to have superior quality and effective responsiveness in meeting the diverse needs of users.