Perilaku Pencarian Informasi Mahasiswa Asal Papua di Universitas Sumatera Utara

Abstract

The development of information technology has changed the way students search for, access, and use information, but cultural and environmental differences can be determining factors in the adaptation process of migrant students, especially Papuan students at the University of North Sumatra. This study aims to identify and describe the information-seeking behaviour of students from Papua at the University of North Sumatra using Carol Kuhlthau's Information Search Process (ISP) model, which consists of six stages: initiation, selection, exploration, formulation, collection, and presentation. This study uses a descriptive qualitative approach with data collection techniques in the form of in-depth interviews and observations of 14 informants who are Papuan students from the 2022–2024 batch. The data were analysed through the stages of data reduction, data presentation, and interactive conclusion drawing to obtain a comprehensive picture of information search behaviour. The results of the study show that students are aware of the need for information, especially when facing academic assignments, adapting to new environments, and seeking non-academic information such as transportation, accommodation, and social activities. During the initiation and selection stages, students tend to experience initial confusion but begin to develop a focus for their search through the help of the internet, friends, and senior students. During the exploration and formulation stages, students actively compare various sources, particularly the internet, AI, journals, and group discussions, to clarify their understanding. The collection stage shows that the majority of students organise information manually through notes and digital folders, while in the presentation stage they feel satisfied and more confident in using this information to complete academic assignments and adapt socially. This study also supports the achievement of SDG 4 on quality education, highlighting the importance of equal access to information and information literacy support for Papuan migrant students so that they can adapt and succeed in higher education.