Browsing Undergraduate Theses by Keyword "5 Why Analysis"
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Usulan Perbaikan Kualitas Layanan Telkomsel Berdasarkan Analisis Data Sentiment di Goole Play Menggunakan Text Mining
(Universitas Sumatera Utara, 2022)Telkomsel is one of the telecommunications service providers with the largest market share in Indonesia. However, in 2021, Telkomsel will be included in the list of companies with the second most consumer complaints ...