Kecemasan Menghadapi Assessment Centre berdasarkan Kepribadian Big Five dan Persepsi Dukungan Organisasi (Anxiety Toward Assessment Centre Based On Big Five Personality and Perceived Organizational Support)

Abstract

In the eraof globalization, the role ofhuman resourcesis increasingly importantin achievingorganizational goals. Assessment centre in human resourcesmanagement isone of the methodsof evaluationand selectionin the promotionof employees. Evaluation process in assessment center process, may lead anxiety for employees. The level of anxiety is influencedbypersonalityand perceivedorganizational support. The purposeof thisstudywas to determine therelationbetween big fivepersonalityandperceived organizational supporttoemployees’ anxiety toward assessmentcenter. Participants in this study were 241 employees of Telecommunication Company with minimal equivalentto thepost of assistance manager. Sampling method was non-probability incidental sampling technique. Data was collected using anxiety toward assessmentcentrescale, big five inventoryand perceived organizational support scale and statistically analysis was using Pearson correlation. The analysis showed that anxiety toward assessment center anxiety were negatively related to extraversion, openness to experience and organizational support. Anxiety toward assessment center anxiety were positively related to neuroticism, and conscientiousness. The implication of this study is to contribute the management to foster a sense of security and confidence of employee in facing of assessment centre.

Dalam era globalisasi, peranan sumber daya manusia semakin penting dalam meraih tujuan organisasi.Assessment centredalam pengelolaan sumber daya manusia merupakan salah satu metode evaluasi dan seleksi dalam promosi karyawan. Adanya proses evaluasi pada assessment centre, dapat menimbulkan kecemasan bagi karyawan. Tingkat kecemasan yang dirasakan karyawan dapat disebabkan oleh kepribadian dan persepsi dukungan organisasi.Tujuan penelitian ini adalah untuk mengetahui kaitan antara kepribadian big five dan persepsi dukungan organisasi dengan kecemasan menghadapi assessment centre. Partisipandalam penelitian ini adalah karyawan PT. Telekomunikasi Indonesia,Tbk dan melibatkan 241 pekerja dengan posisi jabatan minimal setara dengan assistance manager. Pengambilan sampel menggunakan metode non probability dengan teknik incidental sampling. Data dikumpulkan dengan menggunakan skala kecemasan menghadapi assessment centre,big five inventory dan skala persepsi dukungan organisasi. Analisis statistik menggunakan teknik korelasi pearson product moment. Hasil analisis menunjukkan kecemasan menghadapi assessment centre berhubungan negatif dengan trait extraversion, openness to experience dan dukungan organisasi. Serta berhubungan positif dengan neuroticismdan conscientiousness. Implikasi dari penelitian ini adalah memberi kontribusi pada manajemen perusahaan untuk menumbuhkan rasa aman dan percaya diri karyawan dalam menghadapi assessment centre.