Pengaruh Training dan Servant Leadership terhadap Munculnya Work Engagement Pada Karyawan PT. Bank Sumut Cabang Balige Selama Pandemi Covid-19

Abstract

Work engagement with employees is important for the company. The existence of work engagement on employees can improve the company’s performance continuously. To be able to trigger the emergence of work engagement, the company conducts training with the aim of motivating, increasing skills and also expanding knowledge about work. In addition to training, servant leadership is also needed, namely leadership with care and good service, a servant leader makes his subordinates do the same thing as he does. The implementation of training and servant leadership is a challenge for companies considering the current Covid-19 Pandemic. Therefore companies are required to be able to do as much as possible. The study aims to analyze the impact of training and servant leadership on work engagement on employees at PT. Bank Sumut Balige Branch during the covid-19 pandemic. The impact of training and servant leadership will be severely tested, simultaneously against the work engagement. This form of research is a quantitative study with an associative approach. The population in this study is employees of PT. Bank Sumut Balige Branch and Silimbat Sub- Branch Office as many as 32 respondents. The method of analysis used is the validity test, the religious test, the classic assumption test, the linear regression analysis, and the hypothetical test. The result of this research is that Training has no effect and is not significant to the emergence of Work Engagement. Servant Leadership influences the emergence of Work Engagement. Training and Servant Leadership have simultaneous influences. Training and Servant Leadership contributed 24.9% to the emergence of Work Engagement. The rest is influenced by other variables such as organizational culture and other leadership models

Work engagement pada karyawan merupakan hal yang penting bagi perusahaan. Adanya work engagement pada karyawan dapat meningkatkan kinerja perusahaan secara terus-menerus. Untuk dapat memicu munculnya work engagement perusahaan melakukan training dengan maksud untuk memotivasi, menambah skill dan juga memperluas pengetahuan seputar pekerjaan. Selain training diperlukan juga servant leadership, yaitu kepemimpinan dengan kepedulian dan pelayanan yang baik, seorang servant leaders membuat agar bawahannya melakukan hal yang sama seperti yang dilakukannya. Penerapan training dan servant leadership menjadi tantangan bagi perusahaan mengingat situasi pandemi Covid-19 saat ini, oleh karena itu perusahaan dituntut untuk bisa melakukannya semaksimal mungkin. Penelitian ini bertujuan untuk menganalisis pengaruh Training dan Servant Leadership terhadap munculnya Work Engagement pada karyawan PT. Bank Sumut Cabang Balige selama pandemi Covid-19. Pengaruh Training dan Servant Leadership akan diuji secara parsial dan simultan terhadap Work Engagement. Bentuk penelitian ini adalah penelitian kuantitatif dengan pendekatan asosiatif. Populasi dalam penelitian ini adalah karyawan PT. Bank Sumut (Cabang Balige dan KCP Silimbat) sebanyak 32 responden. Metode analisis yang digunakan adalah uji validitas, uji reliabilitas, uji asumsi klasik, analisis regresi linear berganda dan uji hipotesis. Hasil penelitian ini adalah Training tidak berpengaruh dan tidak signifikan terhadap munculnya Work Engagement. Servant Leadership berpengaruh terhadap munculnya Work Engagement. Training dan Servant Leadership berpengaruh simultan terhadap Work Engagement. Training dan Servant Leadership dapat menjelaskan variabel Work Engagement sebesar 24,9%. Sisanya dipengaruhi oleh variabel lain seperti, budaya organisasi dan model kepemimpinan lainnya.