Implementasi Pelatihan dan Pengembangan Karyawan Bank Sumut KCP Deli Tua dalam Meningkatkan Kinerja Karyawan pada Masa Pandemi Covid-19

Abstract

Pandemic Covid-19 had a bad influence on the performance of employees at Bank Sumut KCP Deli Tua. The Covid-19 pandemic has resulted in a decrease in employee performance, resulting in a decrease in the achievement of work targets. Bank Sumut KCP Deli Tua improves employee performance through training and employee development to stay productive during the pandemic Covid-19. This study aims to find out the implementation of training and development of Bank Sumut KCP Deli Tua employees during the pandemic Covid-19. This study will also examine whether the implementation of employee training and development conducted by Bank Sumut KCP Deli Tua has been effective in improving employee performance during the pandemic Covid-19. This research uses a descriptive method with a qualitative approach, namely by describing events or facts contained in the object of research by conducting interviews and documentation, then analyzing the data obtained from the research location and comparing it with theory. Based on the results of the study, it can be concluded that Bank Sumut KCP Deli Tua conducted emplosyee training during the pandemic Covid-19 using direct work practices, online training, and simulation methods. Bank Sumut KCP Deli Tua also conducts employee development with education and training methods. The implementation of this training and development has proven to be effective in improving employee performance during the pandemic Covid-19. After participating in training and development, employees work more enthusiastically and employees succeed in achieving the work targets that have been determined.

Pandemi Covid-19 memberikan pengaruh yang buruk terhadap kinerja karyawan di Bank Sumut KCP Deli Tua. Pandemi Covid-19 mengakibatkan penurunan performa kinerja karyawan sehingga terjadi penurunan pencapaian target kerja. Bank Sumut KCP Deli Tua meningkatkan kinerja karyawan melalui pelatihan dan pengembangan karyawan supaya tetap produktif pada masa pandemi Covid-19. Penelitian ini bertujuan untuk mencari tahu implementasi pelatihan dan pengembangan karyawan Bank Sumut KCP Deli Tua pada masa pandemi Covid-19. Penelitian ini juga akan meneliti apakah implementasi pelatihan dan pengembangan karyawan yang dilakukan Bank Sumut KCP Deli Tua sudah efektif dalam meningkatkan kinerja karyawan pada masa pandemi Covid-19. Metode yang digunakan pada penelitian ini adalah metode deskriptif dengan pendekatan kualitatif yaitu dengan menggambarkan kejadian atau fakta yang terdapat pada objek penelitian dengan cara melakukan wawancara dan dokumentasi kemudian menganalisis data-data yang diperoleh dari lokasi penelitian dan membandingkan dengan teori. Hasil penelitian menunjukkan bahwa Bank Sumut KCP Deli Tua melakukan pelatihan karyawan pada masa pandemi Covid-19 dengan metode praktik kerja langsung, online training, dan metode simulasi. Bank Sumut KCP Deli Tua juga melakukan pengembangan karyawan dengan metode pendidikan dan pelatihan. Penerapan pelatihan dan pengembangan ini terbukti efektif dalam meningkatkan kinerja karyawan pada masa pandemi Covid-19. Setelah mengikuti pelatihan dan pengembangan, karyawan bekerja lebih semangat dan karyawan berhasil mencapai target kerja yang telah ditentukan.