Analisis Kepatuhan Perizinan Perikanan Tangkap di Wilayah Perairan Belawan pada Dinas Penanaman Modal dan Pelayanan Perizinan Terpadu Satu Pintu Provinsi Sumatera Utara

Abstract

The objectives of this study are (1) to partially analyze the effect of licensing transparency, service quality, public understanding, socialization, mastery of information technology as well as sanctions and incentives on licensing compliance at the PMPPTSP Office of North Sumatra Province. (2) To analyze simultaneously the effect of licensing transparency, service quality, public understanding, socialization, mastery of information technology as well as sanctions and incentives on licensing compliance at the PMPPTSP Office of North Sumatra Province. This study uses quantitative methods by looking at the relationship between Exogenous Variables (X) namely licensing transparency (X1), service quality (X2), public understanding (X3), Socialization (X4), Information Technology Mastery (X5) and Sanctions and Incentives (X6 ) to the Endogenous Variable (Y), namely Licensing Compliance. Partially, the variables of licensing transparency, socialization, mastery of information technology and the application of sanctions and incentives have no effect on licensing compliance, but the variables of service quality and public understanding affect compliance with capture fisheries licensing in Belawan waters at the PMPPTSP Office of North Sumatra Province. Licensing transparency, service quality, public understanding, socialization, mastery of information technology as well as the application of sanctions and incentives affect the compliance of capture fisheries licensing in the Belawan waters at the PMPPTSP Office of North Sumatra Province simultaneously.

Tujuan Penelitian ini adalah (1) Untuk menganalisis secara parsial pengaruh transparansi perizinan, kualitas pelayanan, pemahaman masyarakat, sosialisasi, penguasaan teknologi informasi serta sanksi dan insentif terhadap kepatuhan perizinan di Dinas PMPPTSP Provinsi Sumatera Utara. (2) Untuk menganalisis secara simultan pengaruh transparansi perizinan, kualitas pelayanan, pemahaman masyarakat, sosialisasi, penguasaan teknologi informasi serta sanksi dan insentif terhadap kepatuhan perizinan di Dinas PMPPTSP Provinsi Sumatera Utara. Penelitian ini menggunakan metode kuantitatif dengan melihat hubungan antara Variabel Eksogen (X) yakni transparansi perizinan (X1), kualitas pelayanan (X2), pemahaman masyarakat (X3), Sosialisasi (X4), Penguasaan Teknologi Informasi (X5) dan Sanksi dan Insentif (X6) terhadap Variabel Endogen (Y) yaitu Kepatuhan Perizinan. Secara parsial variabel transparansi perizinan, sosialisasi, penguasaan teknologi informasi serta penerapan sanksi dan insentif tidak berpengaruh terhadap kepatuhan perizinan namun variabel kualitas pelayanan serta pemahaman masyarakat berpengaruh terhadap kepatuhan perizinan perikanan tangkap di wilayah perairan Belawan pada Dinas PMPPTSP Provinsi Sumatera Utara. Transparansi perizinan, kualitas pelayanan, pemahaman masyarakat, sosialisasi, penguasaan teknologi informasi serta penerapan sanksi dan insentif berpengaruh terhadap kepatuhan perizinan perikanan tangkap di wilayah perairan Belawan pada Dinas PMPPTSP Provinsi Sumatera Utara secara simultan.