Kualitas Pelayanan Publik pada Kantor Pelayanan dan Perizinan Terpadu (KP2T) Kota Padang Sidempuan

Abstract

This research title is “The Quality of Public Services in Padangsidempuan Service and Integrated Permit Handling Office (SIPHO)”. The Padangsidempuan service and integrated permit handling office (SIPHO) as a specialized institution responsible to provide licensing service directly to people who lets results from of increased productivity public services, in which increased productivity services it is hoped tha formerly the community serve separatedly break by each institution authorities in population licensing and non licensing.