Pengaruh Pelatihan Penilaian Kinerja Perawat Pelaksana terhadap Layanan Asuhan Keperawatan di Rumah Sakit Umum Imelda Pekerja Indonesia Medan

Abstract

Perfomance assessment is a manager's method and process to analyze the work and as a supervisory measurement. A nurse's performance assessment is a method to evaluate a nurse's performance according to the standard of professional practice and the prevailing regulation, and to guarantee that the standards of professional nursing practice and nursing care service are achieved. Nursing care service in a form of professional service becomes an integral part of health service in terms of comprehensive bio-psycho-socio-spiritual services to individuals, families and society. The objective of the research is to find out the influence of the nursing practitioners' performance assessment training on nursing care service. It is a quantitative research with Quasi-experimental study using one group pre-test and post-test design. The training participants are 17 heads of wards. The respondents for the nursing care service assessment are 54 nursing practitioners taken by using simple systematical random sampling technique. The result shows that the training provides a contribution to the heads of wards; their ability to carry out the performance assessment on the nursing practitioners improves. The result indicates that there is an influence on the nursing care service before and after the intervention measured by using paired t-test with p=0.000<0.05 which means there is an influence of nursing practitioners' performance assessment training on the nursing care service. The result can be used as a guidance to determine the nursing practitioners' performance assessment so that it can be applied in order to improve the nursing care service. The heads of wards are expected to carry out the good performance assessment based on the skills possessed from the training.