Pengaruh Employee Engagement terhadap Organizational Citizenship Behavior (Ocb) pada Karyawan Indomaret

Abstract

This study aims to determine the effect of employee engagement on organizational citizenship behavior (OCB) in Indomaret employees. The subjects used in this study were Indomaret employees in Medan City, amounting to 277 people. This study uses quantitative methods. Data were collected using the Utrecht Work Engagement Scale (UWES) and the organizational citizenship behavior (OCB) scale. The method used in this study is to use a simple linear regression test. The results of this study indicate that there is a positive effect of employee engagement on organizational citizenship behavior (OCB). Based on the results of data analysis in this study, it can also be seen that employee engagement provides an effective contribution of 69.6% to organizational citizenship behavior (OCB) in Indomaret employees.