| dc.description.abstract | The government is pursuing a massive development that has been marked
by very significant changes. Along with the development and construction of the
Binjai City Samsat which is always improving in every way and for the convenience
of the best service for the community and providing convenience for taxpayers. In
this case, the development of the use of motorized vehicles in Indonesia has
increased every year.
The purpose of this study is to find a fact related to the influence of the
Mobile SAMSAT (One Roof Manunggal Administration System) Program in
Binjai City. The samples in this study were taxpayers who made motor vehicle tax
payments who were encountered when conducting research at the Binjai City
Monument and Mobile SAMSAT officers in dealing with taxpayers.
The research method used by the author is descriptive qualitative method.
In this study convey the facts by describing what is seen and felt. The author uses
book tools and internet access to collect data. In the collection technique the author
uses primary data obtained directly in collecting data in the field directly. As well
as secondary data collected by researchers from various pre-existing information
and can be obtained from intermediary media such as: journals, books, evidence
collected by previous parties.
Based on the results of the study, three conclusions can be drawn, namely:
First, the government's efforts to increase vehicle tax payments at the Binjai City
Samsat have been going well. Second, perform services properly and in accordance
with predetermined procedures. Third, Improving facilities and infrastructure in
terms of adding mobile Samsat bus units. | en_US |
