| dc.description.abstract | Basically a company or business organization has a goal to be able to
survive, make a profit and grow. It certainly can be achieved by using a strategy
or approach that is able to compete with other companies. TQM is an approach
or strategy in running the business to maximize the competitiveness of the
organization through continuous improvement on products, services, people,
processes, and environment.
The method used is the associative research is a quantitative method of
research that seeks to examine how a variable interrelated and associated with
other variables, or whether a variable cause changes in other variables using
functions - statistical functions. With the aim to find out the views of consumers in
the implementation of Total Quality Management to the progress of business
based on the views of consumers. This study conducted on RM. Lobu Bara Jalan
Purbasinomba No. 29 Kabupaten Padang Lawas Utara with a sample of 100
respondents who are consumers of RM Lobu Bara.
The results of this study based on the results of the t test obtained t count
value for the variable TQM (6165) is greater than the value t table (1984), or sig t
for variable TQM (0.000) is smaller than alpha (0.05) that Ha is received, so the
variable TQM has a positive and significant effect on the progress of business in
the RM Lobu Bora. The results of the coefficient of determination that R Square of
0512. This shows that 51.2% of TQM variables (X) can affect Business Progress
variable (Y). while the remaining 48.8% is influenced by other factors outside of
the study variables | en_US |
