Pengalaman Perawat Tenaga Kerja Sukarela dalam Memberikan Pelayanan Kesehatan di Rumah Sakit Umum Daerah Padangsidimpuan

Abstract

TKS (voluntary) nurses are the nurses who provide health care voluntarily without expecting any fee. The objective of the research was to explore deeply TKS' service in providing health care for clients at the regional general hospital, Padangsidempuan. The research used phenomenological design. The data were gathered by conducting in-depth interviews. Purposive sampling technique ,vas used to select the participants who had met the criteria. They consisted of 10 TKS nurses at RSUD, Padangsidimpuan. The result of the interviews was recorded and analyzed by using content analysis. The result of the research showed that there were five themes which reflected the research phenomena. They were Nurses motivation giving health care voluntarily, Psycology responses become TKS Nurses, TKS Nurses' Relationship with work environment, TKS nurses' competences giving health care, and TKS nurses' expectations. It is recommended that the government should pay attention to TKS nurses.