| dc.contributor.advisor | Fauzi, Amrin | |
| dc.contributor.advisor | Ginting, Paham | |
| dc.contributor.author | Merdekawati, Intan | |
| dc.date.accessioned | 2022-12-21T09:11:32Z | |
| dc.date.available | 2022-12-21T09:11:32Z | |
| dc.date.issued | 2016 | |
| dc.identifier.uri | https://repositori.usu.ac.id/handle/123456789/76374 | |
| dc.description.abstract | Medan Area University (UMA) is one of the prominent private universities
in North Sumatera which has good and positive service quality and always
maintains students' satisfaction and its Faculty of Economics (FE) has proved its
contribution to the students' satisfaction. This study is focused on the Faculty of
Economics students. The objective of the study is to find out and to analyze the
influence of service quality on the students' satisfaction at the Faculty of
Economics, UMA. The study used descriptive quantitative method with
explanatory approach. The population was 493 students, and 83 of them were
used as the samples, using simple random sampling technique. The data were
analyzed by using multiple linear regression analysis. The result of the study
showed that, partially, service quality had positive and signifLCan1 influence of
students ' satisfaction. | en_US |
| dc.language.iso | id | en_US |
| dc.publisher | Universitas Sumatera Utara | en_US |
| dc.subject | Service Quality | en_US |
| dc.subject | Satisfaction | en_US |
| dc.title | Pengaruh Kualitas Pelayanan (Service Quality) terhadap Kepuasan Mahasiswa Fakultas Ekonomi Universitas Medan Area | en_US |
| dc.type | Thesis | en_US |
| dc.identifier.nim | NIM147019025 | |
| dc.identifier.nidn | NIDN8894330017 | |
| dc.identifier.nidn | NIDN0019055302 | |
| dc.identifier.kodeprodi | KODEPRODI61101#Ilmu Manajemen | |
| dc.description.pages | 175 Halaman | en_US |
| dc.description.type | Tesis Magister | en_US |
