• Peran Kepemimpinan Dalam Meningkatkan Kedisiplinan Pegawai Pada PT. Bank SUMUT KCP Krakatau 

  Pardede, Valentine Febiyanti (Universitas Sumatera Utara, 2025)

  performance, especially in the banking sector that demands accuracy, thoroughness, compliance with operational standards. Effective leadership can encourage the formation of a disciplined work culture through accuracy, ...

• Pemeliharaan Arsip dalam Meningkatkan Keamanan dan Keselamatan Arsip pada Badan Kepegawaian dan Pengembangan Sumber Daya Manusia Kota Medan 

  Lumbantoruan, Lidia (Universitas Sumatera Utara, 2025)

  Archive Maintenance is very important to ensure the security and safety of archives from damage, loss, and archives are maintained. Good maintenance ensures that archives remain valid, reliable, easy to find, and easily ...

• Peran Penerapan Etika pada Customer Service terhadap Kepuasan Nasabah PT Bank Rakyat Indonesia (Persero) Tbk KCP Setia Budi Medan 

  Faradilla, Fahra (Universitas Sumatera Utara, 2025)

  This study aims to determine how the role of implementing customer service ethics affects the level of customer satisfaction at PT Bank Rakyat Indonesia (Persero) Tbk KCP Setia Budi Medan. In the increasingly competitive ...

• Sistem Penyimpanan Arsip Pada Sub Bagian Keuangan Badan Kepegawaian dan Pengembangan Sumber Daya Manusia Kota Medan 

  Tobing, Manuela C.T. (Universitas Sumatera Utara, 2025)

  This research aims to identify and describe the filing system at the Finance Subdivision of the Human Resources Development and Staffing Agency (BKPSDM) of Medan City. Archives play an important role as a source of information ...

• Etika Kerja Seorang Resepsionis Terhadap Pelayanan Tamu Pada Dinas Kelautan dan Perikanan Sumatera Utara 

  Siburian, Nindy Riski Juniarsi (Universitas Sumatera Utara, 2025)

  Of this research is based on the importance of the receptionist’s role as the front line in creating a positive image of a government institution through the services provided to guests. Good work ethics—such as friendliness, ...

• Analisis Penggunaan E-Arsip Terhadap Efisiensi Kerja Di Biro Umum Sekretariat Daerah Provinsi Sumatera Utara 

  Aprilia, Ade Putri (Universitas Sumatera Utara, 2025)

  This study aims to analyze the utilization of the e-archive system in relation to work efficiency at the General Bureau of the Regional Secretariat of North Sumatra Province. The data collection technique employed in this ...

• Peran Tata Usaha dalam Meningkatkan Pelayanan Administrasi di Dinas Koperasi, Usaha Kecil dan Menengah Provinsi Sumatera Utara 

  Hutabarat, Arga E.M. (Universitas Sumatera Utara, 2025)

  Background: In an organization, administrative affairs play an important role as the center of information, documentation, and archiving that supports the achievement of institutional goals. However, based on observations ...

• Desain Tata Ruang Hotel dengan Konsep Ruang Fleksibel untuk Maksimalisasi Fungsi Area Back Office Hotel Four Points by Sheraton Medan 

  Lubis, Rebecca (Unversitas Sumatera Utara, 2025)

  Background: Spatial design plays an important role in supporting work efficiency and effectiveness in an organizational or corporate environment. Back office is a part of the company that focuses on internal operational ...

• Peranan Etika Berkomunikasi dalam Pelayanan Publik di Badan Kepegawaian dan Pengembangan Sumber Daya Manusia Kota Medan 

  Marpaung, Rany Astri (Universitas Sumatera Utara, 2025)

  This study aims to examine the role of communication ethics in improving the quality of public services at the Human Resources and Personnel Development Agency (BKPSDM) of Medan City. The research is motivated by the ...

• Gaya Kepemimpinan dalam Meningkatkan Efisiensi Administrasi pada Bagian Tanggung Jawab Sosial dan Lingkungan di PTPN IV Regional II 

  Nababan, Apriani (Universitas Sumatera Utara, 2025)

  Corporate Social Responsibility (CSR) is becoming increasingly important for companies to achieve sustainability. The effectiveness of CSR programs is greatly influenced by the leadership style applied. Good leaders ...

• Peran dan Fungsi Public Relation dalam Meningkatkan Kinerja Karyawan pada Badan Perizinan Kantor PUD Pasar Kota Medan 

  Bangun, Theo Vanny Meisi Sura (Universitas Sumatera Utara, 2025)

  This research is based on the importance of internal communication in supporting the improvement of employee performance, particularly in regional government owned institutions such of the Medan City Market Public ...

• Pengelolaan Administrasi Kepegawaian Di Badan Pengawasan Keuangan Dan Pembangunan (BPKP) Sumatera Utara 

  Silaban, Dustin Jeromeyehezkiel (Universitas Sumatera Utara, 2025)

  Badan Pengawasan Keuangan dan Pembangunan (BPKP) is a government agency which has the main task of carrying out government affairs in the field of supervision of state/regional finances and national development. Where good ...

• Pengembangan Kepribadian Seorang Sekretaris dalam Meningkatkan Kinerja Karyawan di PT. Bank Raykat Indonesia (Persero) TBK KC Gatot Subroto Medan 

  Tambunan, Fitri (Universitas Sumatera Utara, 2025)

  This study aims to find out how the personality development of a secretary can play a role in improving employee performance at PT. Bank Rakyat Indonesia (Persero) Tbk Gatot Subroto Medan Branch Office. In the modern ...

• Strategi Komunikasi Interpersonal Dalam Mempertahankan Loyalitas Nasabah Di PT. Pegadaian (PERSERO) Cabang Medan Sunggal 

  Butar-Butar, Yesika Julianti (Universitas Sumatera Utara, 2025)

  The lack of effective interpersonal communication at PT. Pegadaian (Persero) Cabang Medan Sunggal has led to a decline in customer loyalty, highlighting the need for appropriate communication strategies to build trust and ...

• Peranan Gaya Kepemimpinan dan Fasilitas Kerja dalam Upaya Peningkatan Kepuasan Kerja Pegawai pada Kantor BPK-RI Perwakilan Sumatera Utara Kota Medan 

  Nurjanah, Aisyah (Universitas Sumatera Utara, 2025)

  This research aims to determine the role of leadership style and work facilities in efforts to increase employee job satisfaction at the BPK-RI North Sumatra Representative office. The data collection technique in ...

• Pengelolaan Surat Masuk dan Surat Keluar di Perusahaan Umum Daerah (PUD) Pasar Kota Medan 

  Putri, Dela Ananda (Universitas Sumatera Utara, 2025)

  This study aims to identify the system of incoming and outgoing mail management at the Regional Public Company (PUD) Pasar Kota Medan and to analyze the obstacles faced in its implementation. The research method used is ...

• Peran Arsiparis dalam Mengelola Arsip sebagai Sumber Informasi pada Dinas Ketenagakerjaan Kota Medan 

  Faiz, Defita Azzra (Universitas Sumatera Utara, 2024)

  Archivists have a big influence on the government. At the Medan City Employment Service, archivists are tasked with maintaining archives, including records of activities or events in various forms and media. Therefore, ...

• Proses Penyimpanan dan Pemeliharaan Arsip di Kantor PT Perkebunan Nusantara IV Regional II Bagian Divisi Sekretariat dan Hukum 

  Siahaan, Kezia Deyanthi (Universitas Sumatera Utara, 2025)

  This research aims to examine the archive management system at PT Perkebunan Nusantara IV Regional II, with a focus on the procedures for storing and maintaining archives. In this context, proper archive handling is ...

• Peran Kualitas Pelayanan terhadap Kepuasan UMKM Binaan Rumah BUMN Medan 

  Raihan, Amalia (Universitas Sumatera Utara, 2025)

  The satisfaction of MSMEs as beneficiaries of coaching programs is critical to ensure the success and sustainability of small and medium enterprise development. Good service quality, including reliability, responsiveness, ...

• Implementasi Manajemen Waktu oleh Sekretaris dalam Mendukung Efektivitas Kerja di PT. Bank Tabungan Negara (Persero) Tbk Kantor Cabang Medan 

  Siagian, Sany Gratia (Universitas Sumatera Utara, 2025)

  The high complexity of secretarial work in the banking sector demands optimal time management skills to ensure that administrative tasks are completed effectively. Based on preliminary observations and interviews with three ...

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