Diploma Papers
Diploma Papers
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Pengelolaan Surat Masuk dan Surat Keluar pada Bidang Angkutan Dinas Perhubungan Provinsi Sumatera Utara
(Universitas Sumatera Utara, 2023)Mail management is important for an organization. This study aims to determine and understand how the implementation of incoming mail and outgoing mail management in the Transportation Division of the North Sumatra Provincial ... -
Peranan Manajemen Kearsipan terhadap Efisiensi Kerja Pegawai pada BPJS Ketenagakerjaan Kantor Cabang Pembantu (KCP) Tarutung
(Universitas Sumatera Utara, 2023)In this era of globalization, the very rapid development of technology, especially in the field of information and communication, has a great influence on the development of each company's activities. Every company always ... -
Peran Instruktur terhadap Kepuasan Peserta Pelatihan pada Balai Besar Pelatihan Vokasi dan Produktivitas Medan
(Universitas Sumatera Utara, 2023)The role of the instructor is very important in creating satisfaction with training participants. This research aims to find out how the instructor's role is in improving the quality of training at the vocational training ... -
Peranan Kualitas Pelayanan terhadap Kepuasan Peserta BPJS Ketenagakerjaan Cabang Medan Kota
(Universitas Sumatera Utara, 2023)Service quality is a service provided to customers in accordance with service standards that have been carried out as a guideline in providing services. Good service is the key to success for any business or organization. ... -
Peran Pelatihan dan Motivasi Peserta terhadap Efektivitas Pelaksanaan Pelatihan di Balai Besar Pelatihan Vokasi dan Produktivitas Medan
(Universitas Sumatera Utara, 2023)Training is something that refers to matters related to planned efforts carried out to achieve mastery of individual skills, knowledge, and attitudes. Motivation is an internal and external drive in individuals who are ... -
Peranan Kualitas Pelayanan terhadap Kepuasan Mahasiswa di Bagian Akademik, Kemahasiswaan dan Alumni Fakultas Ekonomi dan Bisnis Universitas Sumatera Utara
(Universitas Sumatera Utara, 2023)Service quality is any activity that a person does by using his ability to fulfill the wants and needs of others. The more quality service provided by the company, the higher the satisfaction felt by customers. The purpose ... -
Peranan Sekretaris dalam Meningkatkan Citra Positif Perusahaan pada PT Perkebunan Nusantara IV Medan
(Universitas Sumatera Utara, 2023)This study aims to identify and describe the role of the secretary in enhancing the positive image of the company at PT Perkebunan Nusantara IV Medan. Secretary has a big influence on a company. At PT Perkebunan Nusantara ... -
Peranan Kualitas Pelayanan terhadap Loyalitas Peserta pada Badan Penyelenggara Jaminan Sosial (BPJS) Ketenagakerjaan Kantor Cabang Pembantu (KCP) Tarutung
(Universitas Sumatera Utara, 2023)Service quality can be defined as how big the difference is between reality and participant’s expectations for the services they receive. And good service is the key to success in various businesses or activities. Service ... -
Proses Penanganan Surat Masuk dan Surat Keluar di Fakultas Ekonomi dan Bisnis Universitas Sumatera Utara
(Universitas Sumatera Utara, 2023)The correspondence has a very important role in an organization such as a written evidence in the process of delivering information/news whose roles cannot be replaced, even with the use of communication technology. ... -
Etika Profesi Sekretaris dalam Memberikan Pelayanan Administrasi pada Biro Umum Sekretariat Daerah Provinsi Sumatera Utara
(Universitas Sumatera Utara, 2023)This study aims to determine the Secretary's Professional Ethics in Providing Administrative Services at the General Bureau of the Regional Secretariat of North Sumatra Province. This study uses a qualitative approach with ... -
Sistem Penanganan Surat Masuk dan Surat Keluar pada Biro Umum SETDAPROVSU dengan Menggunakan E-Arsip
(Universitas Sumatera Utara, 2023)This study aims to determine the handling system that applies in handling incoming letters and outgoing letters at the General Bureau of Setdaprovsu using e-archives. The handling system for incoming letters and outgoing ... -
Peran Etika Profesi Bagi Sekretaris Padakantor Badan Pemeriksa Keuangan (BPK) Provinsi Sumatera Utara
(Universitas Sumatera Utara, 2023)This writing aims to describe: (1) The way taken by the company to regulate the ethical standards of the secretarial profession; (2) The importance of ethics for a secretary; (3) Kinds of ethics that must be owned by a ... -
Peranan Tata Ruang dan Fasilitas Kantor dalam Mendukung Kinerja Pegawai pada Badan Kepegawaian dan pengembangan Sumber Daya Manusia (BKPSDM) Kantor Walikota Medan
(Universitas Sumatera Utara, 2023)A comfortable and complete office layout and facilities have a positive impact on employee performance, especially if the office space arrangement makes it easier for employees to work. If employees feel comfortable at ... -
Penarapan Pelayanan Prima terhadap Kepuasan Pengguna Jasa pada Kantor Wilayah Direktorat Jenderal Bea dan Cukai Sumatera Utara
(Universitas Sumatera Utara, 2023)This Final Project is a research that takes the Application of Excellent Service to Service User Satisfaction at the Regional Office of the Directorate General of Customs and Excise of North Sumatra. Excellent service is ... -
Pengelolaan Surat Masuk dan Surat Keluar pada Kamar Dagang dan Industri Sumatera Utara
(Universitas Sumatera Utara, 2023)This research was conducted at the North Sumatera Chamber of Commerce and Industry (KADIN). The purpose of this study was to determine how the management of incoming letters and outgoing letters at KADIN North Sumatera. ... -
Peran Lingkungan Kerja dalam Membangun Semangat Kerja Pegawai pada Bagian Umum Kantorwilayah Direktorat Jenderal Bea dan Cukai Sumatera Utara
(Universitas Sumatera Utara, 2023)In any institution or organization, human factors play a greater role in generating a more progressive orientation. Apart from the need for high work morale, the Office of the Directorate General of Customs and Excise ... -
Pengaruh Komunikasi terhadap Pelayanan Prima di Divisi Community Development Center Telkom Regional 1 Sumatera
(Universitas Sumatera Utara, 2023)This research describes the influence of communication on excellent service at the Telkom Regional 1 Sumatra office, especially in the Community Development Center Division. Communication is a basic human activity, the ... -
Peran Komunikasi dalam Membangun Hubungan Kerja yang Harmonis di Kadin Sumut
(Universitas Sumatera Utara, 2023)This final assignment discusses the role of communication in building harmonious working relationships at the North Sumatra Chamber of Commerce and Industry (KADIN). Effective and timely communication has a central role ... -
Pengaruh Kualitas Pelayanan terhadap Tingkat Kepuasan Mahasiswa Program Studi Diploma III Kesekretariatan
(Universitas Sumatera Utara, 2023)The study aims to determine the effect of service quality, namely tangble physical evidence) reliability (reliability), empathy (empathy), responsiveness (responsiveness), assurance (assurance) on student satisfaction ... -
Efektifitas Penggunaan Fasilitas pada Tata Usaha Rumah Tangga di Balai Besar Pengembangan Penjaminan Mutu Pendidikan Vokasi Bidang Bangunan dan Listrik
(Universitas Sumatera Utara, 2023)This study aims to determine how much influence job satisfaction, organizational culture and motivation have on the organizational commitment of employees of the Center for Development of Quality Assurance for Vocational ...
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