Studi Fenomenologi Pengalaman Perawat dalam Menghadapi Perubahan Iklim Organisasi Selama Masa Pandemi Covid-19 di Rumah Sakit Cut Nyak Dhien Kota Langsa

Abstract

Working climate refers to people’s perception of the working envirotment which is reflected in their attitude, behavior, belief, ambition, opinion, and actions that encourage the human resource involved in the organizational to work. Working climate plays an important role in an organization to create an environment where people feel comfortable and motivated. Clinical nurses wish for a climate that can provide job statisfaction with good working conditions. The research aimed to explore nurses’ experiences in facing organizational climate changes during the Covid-19 pandemic in a hospital. This is qualitative research with a descriptive phenomenological approach. The number of participants involved in this research were 8 active nurses. This research employed apurposive sampling technique and the data collection method used was an in-depth interview with a duration of 40-60 minutes. Data were analyzed using the Colaizzi method. Based on the results, five themes were obtained namely nurses’ adaption when facing the organizational climate changes during the Covid-19 pandemic, the creation of strategirs for organizational climate during the Covid-19 pandemic, nurses’ psychological changes when facing the organizational climate, challenges during the Covid-19 pandemic, and expectations when facing the organizational climate. The research concludes that nurses experience psychological impacts due to the feeling of discomfort when wearing Personal Protective Equipment (PPE), and the Feeling of excessive anxiety and stress. Therefore, nurses require social support from all parties in order to give nursing care and create a good organizational climate that eventually can increase the nursing care quality.