Pengaruh Gaya Kepemimpinan dan Komunikasi Internal Terhadap Kinerja Pegawai di Rumah Sakit Umum Daerah Tarutung

Abstract

Employee performance, especially employees at the Tarutung Regional General Hospital, is the result of the quality and quantity obtained by employees for each period in accordance with the results of the acquisition of work tasks. This is because the core service of activities at Tarutung Regional General Hospital is carried out by the ranks of employees to produce good service performance and the performance of these employees itself is influenced by the leadership style and internal communication that exists both horizontally and vertically. In accordance with the results of the performance assessment of ASN Tarutung Hospital employees, there is a phenomenon in 2021 that there are five indicators that have decreased from the previous year. This means that the results of the performance of ASN Tarutung Hospital employees in carrying out their work duties are not optimal. The purpose of this study was to analyze and provide empirical evidence of the effect of leadership style and internal communication together on employee performance at Tarutung Regional Hospital. The research method used in this research is quantitative research method which is associative with the form of causal relationship. Respondents in this study were 144 people. The measuring instrument used is a questionnaire. With data analysis techniques using multiple linear regression tests. The results showed that leadership style and internal communication together had a positive and significant effect on employee performance based on the results of the F test obtained a significance value of 0.000 <0.05 and the calculated F value was greater than the F table of 10.868> 3.06. The positive effect indicates that a good leadership style and internal communication will have an effect on improving employee performance. Research recommendations, to improve the performance of employees of Tarutung Regional Hospital must prioritize the elements of leadership style and appropriate internal communication in order to improve the performance of employees of Tarutung Regional Hospital