Komunikasi Antarpribadi dan Konsep Diri Karyawan Disabilitas Alfamidi Branch Medan

Abstract

This research is entitled "Interpersonal Communication and Self-Concept of Employees with Disabilities Alfamidi Branch Medan" with the aim of knowing about how interpersonal communication affects the self-concept of employees with disabilities Alfamidi Branch Medan, The reasons why Alfamidi Branch Medan's disabled employees still want to work amid the many negative stigmas that degrade people with disabilities, the obstacles that Alfamidi Branch Medan's disabled employees have in working. This research uses a qualitative approach with descriptive research methods, meanwhile the data collection techniques used were in-depth interviews and participant observation. The number of informants in this study consisted of 5 person which is an employee with disabilities from Alfamidi Branch Medan who has been accepted and works at Alfamidi, selected by purposive sampling techniques. Data analysis techniques consist of data condensation, data presentation and activity conclusions. The results showed that interpersonal communication and the informant's overall self-concept were well formed. All informants already have good self-confidence, good self-acceptance, and high gratitude which are factors that keep them enthusiastic about working amid the many negative stigmas about people with disabilities. Interpersonal communication carried out by informants, especially with their parents, is what most shapes their self-concept for the better because they think the enthusiasm and motivation of parents is the most meaningful thing. Although it is undeniable that there are obstacles they have in working, all of these obstacles can be surmountable.