dc.description.abstract | PT Dewi Nugraha Sentosa is a distributor of laboratory equipment. A laboratory
equipment distributor company is a company that carries out the process of fulfilling
existing laboratory equipment. The development of the business world today is a
challenge for companies to improve performance in order to survive in the competition.
The high competition that occurs makes every company compete to be the best. One of
the supports for the company's success is a good logistics management system. The
logistics system business process plays a very important role for distributor companies,
because the logistics system regulates the flow of goods from ordering goods to
shipping goods. To prevent delays that occur in the delivery of goods, a good logistics
system business process is needed in the company. In redesigning the improvement of
the logistics system business process, this research uses the Business Process
Reengineering method. Business Process Reengineering (BPR) or business process
reengineering is a fundamental rethinking and redesign process to obtain satisfactory
company performance which includes cost, quality, delivery, service and speed with
careful or contemporary measurements. IDEF0 mapping was used to map the current
logistics system and iGrafx software was used to determine the selected scenarios.
From the research, four scenarios were obtained that designed new business processes.
Of the four scenarios, the selected to-be model logistics system scenario is the first
scenario with an efficiency of 46.05%. | en_US |