Pengukuran Kinerja Supply Chain Managment (SCM) dengan Pendekatan Model Scor pada Proyek Konstruksi

Abstract

PT Alva Graha Sejaterah (PT.AGS) is a company engaged in the property or housing construction project business. Based on observations, there has been a delay in completing the project, which aimed to complete 4 units of type A houses and 2 units of type B houses, but the actual progress is only 2 units of type A houses and 1 unit of type B house. Therefore, the company conducted a performance measurement of the Supply Chain Management (SCM) to assess and evaluate the supply chain performance of the De Property housing construction project as a basis for improvements that can help the company enhance SCM performance. The measurement of SCM performance is conducted using the Supply Chain Operation Reference (SCOR) model approach and performance ranking with Analytical Hierarchy Process (AHP). Data collection for this research utilized interview techniques, observation, and literature review. The results of this study determined the SCM performance indicators using the 5 core SCOR processes: plan, source, make, deliver, and return. In the SCOR performance indicators for construction projects, there are 14 indicators that are considered valid. After arranging them, 11 indicators were found to be suitable for the company's conditions. The final result of the SCM performance measurement is 75.07, placing PT. AGS in the Good level. Proposed improvements for performance enhancement are recommended for indicators that scored below 75.07, namely the intensity of changes in work plans, owner's involvement in supplier determination, intensity of coordination meetings among relevant parties.