Hubungan Jasa Laundry pada Masyarakat Perkotaan dengan Keberadaan Penggunaan Asisten Rumah Tangga (Studi Kasus di Komplek Perumahan Taman Setia Budi Indah Tanjung Sari Medan)

Abstract

Household assistant is one of the services that plays an important role in a household. The use of ART services in the household, especially for rich people, is a prestige or because they live in excess and are sufficient, so they use ART services to take care of the house. Developments in technology and society have brought changes to services such as the rise of laundry services. The relationship between the presence of laundry services and household assistants is what is interesting to study. The research method used is a descriptive research method with a qualitative approach. Data collection techniques using the method of observation, interviews and documentation. The research informants consisted of working household assistants. The results showed that the workload as a household assistant in the Tasbi 2 Medan complex was the work done by household assistants such as washing all kinds of clothes and washing fabrics (such as clothes, pants, jackets, pillowcases, sofa cushion covers, bed linen, blankets, bed covers), washing carpets, washing rags, bags, suitcases, and shoes), cleaning all the furniture and everything in it, cleaning the yard and plants, cooking, shopping and if necessary helping with work ordered by their employers. The presence of laundry services is considered practical, easy to reach, economical, express services and a variety of package options. The presence of laundry services with their presence as household assistants does not make their position as household assistants to be eliminated. The relationship that occurs from the widespread presence of this laundry service in the city of Medan, with the use of household assistants or housewives in the Taman Setia Budi Indah Complex does not indicate a relationship that is interdependent but related to one another. Based on the concept of social change, the density of population activities and the complexity of society means that people in urban areas do not have time to do homework. Many urban communities prefer to wash clothes using laundry services due to several factors. Laundry services can provide pick-up and drop-off services for people who cannot come directly with an application or call and are a planned change. However, its relationship with the use and existence of household assistants who also deal with washing clothes, does not have a major impact to the point of threatening the presence of the use of ART which is increasingly being abandoned. as well as innovations/ideas (new inventions), in developing laundry services, and the increasing number of residents in the city of Medan, causing the intensity of community activities to be outside the home to increase