Analisis dan Mitigasi Risiko Supply Chain pada PT. Sumatera Arabika Gayo

Abstract

PT. Sumatera Arabica Gayo (SAG) is a company engaged in processing and exporting green beans to various countries. Green beans are dry coffee beans that are the end result of post-harvest processing of coffee beans with a moisture content range of around 12-13%. PT Sumatra Arabica Gayo in carrying out its business of exporting green beans is required to be able to compete with other companies in the same field.Currently, the Company is experiencing problem not achieved its sales growth target. This is due to various problems in the supply chain such as delays in raw materials which can hamper the production process, if these delays occur continuously it will be detrimental to the company, the initial stage of risk identification is carried out in the procurement of raw materials, then the results of the risk analysis are further investigated and risk mitigation is prepared. on supply chain activities at PT SAG using the House of Risk. In HOR stage I, risks and risk agents are identified and calculations of severity, occurrence and ARP values are performed. In HOR stage II, risk mitigation is prepared from selected risk agents. In the study, the results showed that there were 20 risk events and 22 risk agents. Based on the analysis and calculation results, 11 risk mitigation actions are obtained, namely evaluating supplier performance (PA4), conducting routine evaluations so that the processing process is in accordance with the SOP (PA3), making SOPs for each processing process (PA2), carrying out each process based on the correct SOP ( PA11), Monitoring the delivery of materials (PA1), Maintaining cooperation in terms of information and communication with suppliers (PA6), Improving the performance of planning and inventory control (PA5), Improving collaboration and communication between departments (PA9), Evaluating request data ( PA7), Providing generators (PA8), Implementing periodic maintenance on the machine (PA10).