Pengaruh Gaya Kepemimpinan terhadap Kinerja Pegawai Penyelesaian Pengurusan Sertifikat Tanah di Kantor Badan Pertanahan Nasional (BPN) Kota Medan

Abstract

Employee performance is important for an employee, especially in completing the processing of land certificates. To create optimal performance, the leader is tasked with creating good organizational conditions for the activities of members of the organization, so that they can achieve organizational performance targets. In accordance with the results of the Performance Assessment of employees of the Medan City BPN office there is a phenomenon in 2021, there are several indicators that have decreased from the previous year, namely starting from the elements of loyalty, responsibility, obedience, honesty, cooperation, and leadership style by 1.3% up to 2.8% from 2021. The purpose of this study was to analyze the effect of leadership style on the performance of employees in completing the processing of land certificates at the Medan City BPN office. The research method used is causal research with a quantitative approach. The population in this study, namely permanent employees who work at the Medan Office of BPN as many as 59 people, and sampling using a saturated sample. Data collection techniques used, namely using primary and secondary analysis techniques, with the addition of literature studies and surveys. Data analysis techniques in this study, namely data quality testing, classical assumption testing and hypothesis testing. The results of the study show that leadership style partially has a significant effect on the performance of the Medan City BPN office employees. The performance of the employees of the Medan City BPN office can be explained by 65.8% of the employee's performance and the remaining 34.2% can be explained by other variables not examined. Suggestions that can be conveyed should be better able to encourage and foster the loyalty of their subordinates at work, besides that a leader should be able to provide direction to employees who are still not able to do good cooperation with colleagues in completing their work, especially in completing land certificate arrangements. Research recommendations, to improve the performance of BPN Medan City office employees, a leader must prioritize elements of the right leadership style in order to encourage the performance of Medan City BPN office employees.