| dc.description.abstract | Employee performance is important for an employee, especially in
completing the processing of land certificates. To create optimal performance, the
leader is tasked with creating good organizational conditions for the activities of
members of the organization, so that they can achieve organizational
performance targets. In accordance with the results of the Performance
Assessment of employees of the Medan City BPN office there is a phenomenon in
2021, there are several indicators that have decreased from the previous year,
namely starting from the elements of loyalty, responsibility, obedience, honesty,
cooperation, and leadership style by 1.3% up to 2.8% from 2021.
The purpose of this study was to analyze the effect of leadership style on
the performance of employees in completing the processing of land certificates at
the Medan City BPN office. The research method used is causal research with a
quantitative approach. The population in this study, namely permanent employees
who work at the Medan Office of BPN as many as 59 people, and sampling using
a saturated sample. Data collection techniques used, namely using primary and
secondary analysis techniques, with the addition of literature studies and surveys.
Data analysis techniques in this study, namely data quality testing, classical
assumption testing and hypothesis testing.
The results of the study show that leadership style partially has a
significant effect on the performance of the Medan City BPN office employees.
The performance of the employees of the Medan City BPN office can be explained
by 65.8% of the employee's performance and the remaining 34.2% can be
explained by other variables not examined. Suggestions that can be conveyed
should be better able to encourage and foster the loyalty of their subordinates at
work, besides that a leader should be able to provide direction to employees who
are still not able to do good cooperation with colleagues in completing their work,
especially in completing land certificate arrangements.
Research recommendations, to improve the performance of BPN Medan
City office employees, a leader must prioritize elements of the right leadership
style in order to encourage the performance of Medan City BPN office employees. | en_US |
