Peran Lingkungan Kerja dalam Membangun Semangat Kerja Pegawai pada Bagian Umum Kantorwilayah Direktorat Jenderal Bea dan Cukai Sumatera Utara

Abstract

In any institution or organization, human factors play a greater role in generating a more progressive orientation. Apart from the need for high work morale, the Office of the Directorate General of Customs and Excise in North Sumatra, especially the General Section, also needs a conducive work environment for its employees to be able to channel their performance towards office success. If employees do not do a decent job, the expected results will not be met and the results will not be as expected. To achieve the goals of the North Sumatra Directorate General of Customs and Excise, especially the General Section, more effectively, employees are needed who have high work enthusiasm. In addition, a positive work environment is needed to increase morale and improve employee performance. A pleasant and supportive work environment can increase the morale of employees at the North Sumatra Directorate General of Customs and Excise, especially the General Department, because a complete environment and facilities will encourage employees to do their work well, feel happy, and avoid laziness thereby increasing work morale in carrying out his task. In this research, the methods used are interviews and documentation.