dc.description.abstract | Operational costs are costs used to obtain goods, produce goods, carry out marketing and sales as well as costs for other company operations. Operational costs have a tendency to always increase, this increase in costs needs to be followed by the establishment of standards and procedures that must always be monitored. and well controlled. So that the costs incurred are costs that should be incurred by the company. In this research, to measure the company's ability to generate profits, it will be measured by the profitability ratio. Operational Cost Analysis in relation to company profitability, the aim is to determine the classification of PT. Trigita Logistic Indonesia to determine the level of profitability at PT. Trigita Logistic Indonesia from 2019 to 2021.
The method used in preparing this thesis is descriptive analysis and case study methods. The author uses descriptive analysis methods to get a more detailed picture based on visible facts regarding the use of quality costs in a company. Meanwhile, the case study method was used by the author, because this research was only on one company.
Operational costs at PT. Trigita Logistic Indonesia can be classified into two parts, namely Forwarding operational costs and Transportation operational costs. Profitability level of PT. Trigita Logistic Indonesia increased from 2019 to 2021. | en_US |