Pengaruh Perceptions of Organizational Change terhadap Turnover Intention dengan Workforce Agility sebagai Variabel Moderator pada Tenaga Pelayanan Kesehatan Rumah Sakit F dalam Masa Pandemi Covid-19

Abstract

Objective of this study was to examine the influence of perceptions of organizational change on turnover intention with workforce agility as a moderator variable. Self-administered questionnaires were used to measure the three variables. There were 272 health care workers involved in this study. The result showed that there is a significant negative influence between perceptions of organizational change on turnover intention. However, workforce agility is known to weaken the influence of both variables. Having high workforce agility may be important for managerial level at specific health service workers in Indonesia considering that they are required to innovate and build new work units. Meanwhile, the staff level are not required to have high workforce agility considering that they have the responsibility to follow a series of procedures and certain work rules. These findings need to be implemented to achieve human resource optimization.