| dc.description.abstract | Environmental cleanliness cannot be separated from human life, an environmental problem that continues to occur is the problem of waste. This research aims and explains the performance of the Environmental Service in Managing Waste in Rantau Utara District, Labuhanbatu Regency. In Rantau Utara District, the waste problems that occur include large piles of illegal rubbish at several road points as well as inadequate facilities and infrastructure provided by the relevant agencies. The Labuhanbatu Regency Environmental Service, as the institution with authority for waste management, must work diligently to overcome this problem so that the environment is free from waste problems.
The research method used in this study is qualitative research with a descriptive nature, with data collection techniques of direct observation, in-depth interviews, and detailed document analysis. This research was conducted at the Labuhanbatu Regency Environmental Service. The research informants consisted of the Head of Department, Head of waste management, waste management staff, cleaning staff, the community and school children.
The research results show that the performance of the Labuhanbatu Regency Environmental Service in providing services is quite good in managing waste accumulation in the area. In terms of indicator 1) Productivity in recycling waste management, organic and inorganic waste has economic value, but in terms of human resources there is still a shortage of staff. 2) The quality of service is quite good in waste pickup but still faces challenges related to inadequate facilities. 3) Responsiveness, the department has responded to community complaints and provided outreach to the community. 4) Responsibility in this case the department has carried out its duties and responsibilities in accordance with its main duties and functions. 5) The Accountability Service has implemented its policies and activities with procedures, they have monitored and controlled the waste management process on a regular basis. Efforts continue to be made to overcome this problem. Apart from that, there are still challenges related to public awareness in waste management, which results in continuous accumulation of waste. Apart from that, the environmental department can adopt several waste management innovations from outside regions and consider them for implementation in the district. Labuhanbatu | en_US |
