Pengaruh Gaya Kepemimpinan dan Konflik Kerja terhadap Kinerja di Bidang Kedokteran dan Kesehatan POLDA Sumatera Utara melalui Kepuasan Kerja

Abstract

This study aims to analyze the influence of leadership style and work conflict on performance with job satisfaction as the intervening variable in the North Sumatra Police Medical and Health Sector Unit. Data was collected through a survey using a questionnaire distributed to 83 respondents in the North Sumatra Regional Police's Biddokkes. Data were analyzed using descriptive analysis and SEM (Structural Equation Model) analysis. The research results show that leadership style has a positive and significant influence on employee performance and job satisfaction in the medical and health fields at the North Sumatra Regional Police. Work conflict has a negative and significant effect on employee performance and job satisfaction. Leadership style has a positive effect on performance through job satisfaction. Work conflict has a negative and significant effect on performance through job satisfaction. The practical implication of this research is the importance of developing an appropriate leadership style and good conflict management in improving individual performance. Apart from that, organizations also need to pay attention to job satisfaction as a factor that can mediate the relationship between leadership style, work conflict and performance.